Sep 6, 2019

Effective Guide To Get Feedback For Your Mobile App

Effective Guide To Get Feedback For Your Mobile App

You know how crucial it is to gather customer feedback and to evaluate what best could be done with your app to increase its effectiveness. What you don in the online world is to please your target users. From selecting the right theme to adding the appropriate features, from defining the layout to improvising the navigations, everything revolves around the target audience. You strive hard to provide excellent user experience but how can you find out what your users are thinking about your creation.

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You need to follow a set of methods and techniques that can bring you closer to your target users and help you in identifying the loopholes in your apps. For enhanced productivity, such holes must be filled expertly and before things get worst.

Things To Be Careful Of

The two important purpose app developers strive hard to fulfill by gathering reviews is to first improve app's performance and second are to work on its productivity and rating.

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You cannot deny the fact that every new user would prefer peeking into the reviews and feedback of the app before downloading. So, unless you do not know how to connect with them how would you be able to bring out prosperous outcomes? So, take baby steps first before jumping off to the cliff.

Feedback Forms

You need to stop your users from getting on the App Store for leaving the reviews. A clever and safest technique is to attach feedback forms inside your applications. This will give a direct medium to your users to talk about the issues they are facing while using your app. Secondly, there will not be any negative review shining brightly on your App Store profile.

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Next most important thing to take care of is to provide fewer options to your customers. Being app creator you must be aware of the predicted issues your users are likely to face. Therefore, select only the relevant problems and put them in the answer options. Custom IOS application developers are well aware of all these crucial aspects, therefore they carry out timely maintenance to avoid causing trouble to their users.

As per the study presented by Matt Galligan, adding integrated feedback forms are the simplest yet most effective solution to get the reviews. These forms provide relevant options and do not annoy the viewers or users.

Instant messaging

You must know the feature of instant messaging but how about adding a real-time messaging option in your mobile app. You can add a pop-up window that provides direct conversation with the app's customer support departments. Your users can directly get in touch with the experts to share their reviews and get them resolved through one-on-one conversations. In this way, they will feel more connected and responsible to identify a problem and address them to you. It will stir a spirit of obedience in them.

Online Surveys

Online surveys are a professional and progressive solution to get proper insights about your app. You must know what your users have in mind and what the features they would like to suggest are. You can use their opinions and blend your expertise to produce an even more remarkable thing.

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Through online surveys, you gain the loyalty of your customers and users on the App Store and even outside the store. It is a great way to connect and bring them closer. While attempting the survey, many users feel more enthusiastic to share their opinions and honest app experience.

Social Media

Social media is a great medium for you to get instantly updated about your app's feedback. You can utilize the platforms to promote your app activities and to make the users aware of the features it provides. But most importantly, through chats and comments, you can feedback without hurting your app’s rating. It provides a secret avenue for you to get on and gather as many negative reviews as you can have to make the required changes.

Wrap Up

Empower your app with features that are less likely to get from any other platform. The better user experience you provide the maximum will be your revenues. So improvise for your customers and users and witness the prosperity.


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Hey! I’m Muhammad Abba Gana, popularly known as AbbaGana, a blog Scientist by mind and a passionate blogger by heart fountainhead of Guidetricks, Duniyan Fasaha, Duniyar Yau, Hanyantsirah, Gidan Novels, Abba Gana Novels and Be With Me Technology, I am twenty something year old guy from Jimeta, Adamawa State, Nigeria. I’m a Freelance writer, Information marketer, professional blogger, Web designer, Internet speaker, software Developer and also an author. I make living with my laptop and can work from anywhere I find myself (as long as there is a power supply and a reliable internet connection).

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